Privacy Policy

Effective Date: 01/02/2025

At Vision IIT/NEET Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the security measures we take to keep your information safe.

1. Information We Collect

When you use our services, we may collect the following types of information:

🔹 Personal Information: Your name, phone number, email address, address, and payment details (such as credit/debit card or other payment methods).
🔹 Technical Information: Your IP address, browser type, operating system, and other analytics data collected through tools like Google Analytics.
🔹 Usage Information: Pages visited, time spent on our website, and interactions with our content.
🔹 Support Data: Information you provide when requesting support, such as operating system and browser details.

2. How We Use Your Information

We use your personal information for the following purposes:

✅ To process payments and provide access to our courses and services.
✅ To communicate with you about updates, offers, and important announcements (you can opt out anytime).
✅ To improve our services and enhance user experience.
✅ To comply with legal and regulatory requirements.
✅ To prevent fraud and unauthorized access.

We do not sell or share your personal information with third parties, except in the following cases:

• When required by law enforcement or regulatory authorities.
• With service providers who assist in processing payments and comply with data protection laws.
• To prevent misuse, fraud, or security threats.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and improve our services. Cookies may store login details for convenience and track visitor behavior.

You can disable cookies in your browser settings, but doing so may affect certain functionalities of our website.

4. Surveys and Feedback

We may conduct voluntary surveys to gather insights and improve our services. Any data collected remains confidential and will not be shared with third parties.

5. Communications

📩 We use your contact details to:

• Respond to your inquiries and provide support.
• Send important updates and course-related notifications.
• Send promotional emails (you can opt out anytime).
• Deliver transactional emails such as payment confirmations.

6. Newsletter Subscription

You can subscribe to our newsletter for updates, study tips, and exclusive offers. If you wish to unsubscribe, you can do so at any time by clicking the “unsubscribe” link in our emails.

7. Information Security

We take strict security measures to protect your data, including:
🔒 SSL encryption for secure data transmission.
🔒 Restricted access to sensitive user information.
🔒 Compliance with industry-standard security practices.

While we take all necessary precautions, no online data transmission is 100% secure. We encourage users to keep their login credentials confidential.

8. Third-Party Links

Our website may contain links to third-party websites. Vision IIT/NEET Academy is not responsible for their privacy policies, and we encourage you to review their terms before sharing personal information.

9. Your Rights and Data Access

You have the right to access, update, or correct your personal information. To do so, please contact us at [email protected].

10. Legal Disclosure

We may disclose your information if required by law or to protect our rights, enforce our terms of service, or comply with legal proceedings.

11. Policy Updates

Vision IIT/NEET Academy reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and major updates may be communicated via email.

📩 For any questions or concerns regarding this policy, please contact us at:
📧 Email: [email protected]